ServiceModel
Introduction
ServiceModel Optimisation Software Suite is simulation-based software for evaluating, planning or re-designing service industry systems. This easy-to-use software allows you to build a computer representation of your system and test a variety of scenarios to find the best one. The animation and graphical output reports are powerful tools for visualising and understanding the behavior of your system.
Typical Applications
- Financial Services - Banking, Insurance and Securities
- Logistics
- Business Reengineering
ServiceModel is successfully used by the world's leading companies including American Express, Disneyland, Chase Manhattan Bank, Delta Air Lines, Jet Blue, UPS, Social Security Administration, and many more. The software was successfully used by the Salt Lake 2002 Organising Committee to evaluate and successfully optimise spectator flow, emergency planning and transportation systems.
Features
- Quick start modeling with an easy to use interface
- Develop "what if" scenarios quickly, easily and risk-free
- Easily import and analyse data, with exportable results in Microsoft Excel format
- Obtain accurate object-oriented results for your entire system
- Capture system randomness and variability by utilising over 20 statistical-distribution types, or directly import your own data
- Model distribution to other divisions and departments with run-time licensing
Tools and Services Included
- SimRunner Optimisation Software
- Stat:Fit Statistics Package
- One year free technical support and product upgrades
- Priority on consulting and training services
- 24/7 technical support
- Access to the ProModel "Solutions Cafe"
SimRunner
SimRunner helps to optimise critical operational parameters. It has the following features:
- Easy comparison of scenario results with 3D graphing
- Statistical validity with automatic determination of replications and warm-up period
- Ease-of-use via assigning importance of optimisation criteria
- Full integration with ProModel software
Stat::Fit
Stat::Fit is a comprehensive curve-fitting package. It has the following features:
- Converts data from spreadsheets, text files, or manual input to the appropriate distribution for input into ProModel
- Fits continuous distributions, compares distribution types and provides an absolute measure of each distribution's acceptability.
- Translates the fitted distribution into specific forms for use in ProModel products
Customisation
The ProModel predictive technology offers the power of creating customised front-end and back-end interfaces that communicate directly with ServiceModel. Using Microsoft Visual Basic (or any other ActiveX-enabled language), you can add capabilities to ProModel products including:
- Customised user interface with table inputs
- Custom-designed parameter screens
- Automatic model creation from external data sources (e.g. Excel spreadsheets, databases, or ASCII text files)
- Software execution from another application
Minimum hardware requirements
- Processor: Pentium 3 - 800 MHz or better
- Memory: 512 MB RAM
- Operating system: Windows 2000 or higher
- Video: 32 MB Video Card (1024 x 768 x 16 bit color)
- Other hardware: 200 MB free disk space, CD ROM, mouse